from The 3 Elements of Trust, Harvard Business Review, Jack Zenger and Joseph Folkman, 2019
As leaders, we want the people in your organization to trust us. And with good reason. Trust is leading indicator of whether others evaluate us positively. Here are the 3 key elements of trust : positive relationships, good judgement/expertise and consistency.
Positive Relationships means staying in touch on the issues of concerns of others, balancing results with concern of others, generating cooperation between others and giving honest feedback in a helpful way,
Good Judgement means using of good judgement when making decisions, being trusted for our ideas and opinions, being sought after our opinions, having knowledge and expertise that make us an important contributor to achieving results, having the capacity to anticipate and respond quickly to problems.
Consistency means being a role model and setting a good example, walking the talk, honoring commitments and keeping promises, following through on commitments, being willing to go above and beyond what needs to be done.
The most important is positive relationships.