tiré de Leadership Strategy, Steve Denning (Forbes, 2016)
Agile is a new mindset.
It allows leaders to embrace continuous change. Agile is about working smarter and delivering frictionless customer experience. This requires both continuous collaboration across internal silos and interaction with customers and leads to realtime adaptation.
Three core characteristics best describe an agile organisation : small teams, customer focus and network oriented (less bureaucratic)
. Work should in principle be done in small autonomous cross-functional teams working in short cycles on relatively small tasks and getting continuous feedback from the ultimate customer or end user
. The organisation adjusts everything—goals, values, principles, processes, systems, practices, data structures, incentives —to generate continuous new value for customers and ruthlessly eliminate anything that doesn’t contribute.
. Agile organizations are like a flotilla of tiny speedboats, an organic living network of high-performance teams. Competence resides throughout the organization and innovation can come from anywhere
Leaders are like curators or gardeners. Anyone can talk to anyone. Ideas can come from anywhere, including customers. As a network, the organization becomes a growing, learning, adapting living organism that is in constant flux to exploit new opportunities and add new value for customers.
Agile requires these new assumptions and result in an explosive increment in value.